- 4+ years of ServiceNow design and development experience
- Experience developing ServiceNow applications from business requirements and/or technical design documents
- At least one full lifecycle ServiceNow implementation in a lead role
- Experience working a SaaS environment
- Knowledge of technical components such as LDAP, VPN, SSL and other such technologies
- Demonstrated ability to influence and consult (providing options with pros, cons and risks) around all key technical decisions during project delivery
- Strong communication skills (both written and verbal)
- Strong interpersonal skills; customer-centric attitude; ability to deal with cultural diversity
- Proven team player and team builder
- Implement ServiceNow technical solutions
- Develop and analyze functional requirements for systems implementations and convert the functional requirements into ServiceNow technical design
- Perform quality reviews to ensure requirements are documented properly
- Design, Development and Implementation of ServiceNow customization including, but not limited to: core setup, workflow administration, reporting, data imports, LDAP integration, custom scripting, ebonding, and third-party software integrations.
- Perform advanced customizations including Business Rules, UI Pages, UI Macros, UI Scripts, Script Includes, Client Scripts, workflows, custom tables, reports etc.
- Prepare technical documentation as specified in customer contracts and as internally required
- Support the development and growth of the services delivered by ClinkIT
- Deliver projects on customer premise or remotely as required.
- Enhance customer knowledge in IT Operations Management
- Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
Please send your most updated CV to [email protected].