This is an article by a ClinkIT Solutions’ developer and trainer sharing tips on introducing Applications to first-time learners/users.
Being known as an “expert” of certain applications or apps says a lot. Anyone would ask for your advice and help on defining it, learning how to use it, or realizing its business benefits. Your way of being able to transfer your knowledge could make or break people’s sense of appreciation and respect for the apps.
There is no standard way on how you can teach or train someone about apps. However, these are what I personally believe are effective ways to ensure that your audience – especially non-technical individuals – will know what there is to know about apps.
Teaching the basics of applications to your audience would help them get the feel of what the app is. Introduce important terms to define each app and to distinguish one from the other. From here, start expounding these ideas to more complex but highly related concepts.
Once the fundamentals of the application have been settled; priority now is making sure the audience understand the rest of it – by way of a story. This would help create a seamless flow in teaching them and making them grasp everything there is to learn about apps.
There are use cases that serve as guides in introducing concepts in a real-world scenario. This will help the audience understand it – making a comparison of what they know about the App based on your examples. It would help in delivering the point of the statement and in emphasizing the importance of, let’s say, function in apps).
Different terms may mean differently to different audiences. Learn the exact terms they use to refer to apps so as you continue guiding them into a deeper comprehension of the concepts, it will get easier for them to understand. Make sure that the appropriate terms are being used.
Concepts and terms are great and all. But the fastest and most effective way to introduce apps to your audience – especially those without tech background – is through an interactive demo style. First, it provides a visual aid to all the concepts and terms discussed. Second, it gives the audience the chance to try it out during discussion – experience certain functionalities of the apps. In fact, you should encourage them to do so!
The interactive demo style in teaching apps would be a huge help in proving and expounding important points. However, make sure you’ve finished the lecture part and discussion session before getting to this part, so it won’t interrupt your main presentation. Afterwards, there’s no need to hurry and everyone can have their turn, if they want to, or raise questions to clarify misunderstanding or confusion about features and functionalities of the apps.
Teaching multiple topics can be taxing; imagine exchanging positions with the audience who need to hear it or learn it for the first time. Remember, the audience are learning these topics in a span of hours or days only.
Learn how to pace the topics, give breathing room, and allot of ample time for questions to be raised and answered properly. If they seem hesitant to ask questions or try it out themselves, encourage them to do so.
Don’t forget to take audiences’ use cases – their day-to-day scenarios at work with their own clients – so you can customize your topics, prioritize what needs to be discussed first, and designate longer hours for certain functionalities they have to try out.
There are applications that may not be of much importance to some people. You can still include them in your lecture and presentation but make sure to focus on apps that your audience will be able to use for their companies or clients.
The goal is for the audience to use apps with independence and with confidence. Your duty as a lecturer, trainer, or teacher is to make sure that goal is achieved. After all, progress is a matter of upskilling – not perfection.
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