ServiceNow Consultant

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ServiceNow Consultant



  • 4+ years of ServiceNow design and development experience
  • Experience developing ServiceNow applications from business requirements and/or technical design documents
  • At least one full lifecycle ServiceNow implementation in a lead role
  • Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc.)
  • Experience working a SaaS environment
  • Knowledge of technical components such as LDAP, VPN, SSL and other such technologies
  • Demonstrated ability to influence and consult (providing options with pros, cons and risks) around all key technical decisions during project delivery
  • Strong communication skills (both written and verbal)
  • Strong interpersonal skills; customer-centric attitude; ability to deal with cultural diversity
  • Proven team player and team builder


  • Implement ServiceNow technical solutions
  • Develop and analyze functional requirements for systems implementations and convert the functional requirements into ServiceNow technical design
  • Perform quality reviews to ensure requirements are documented properly
  • Design, Development and Implementation of ServiceNow customization including, but not limited to: core setup, workflow administration, reporting, data imports, LDAP integration, custom scripting, ebonding, and third-party software integrations.
  • Perform advanced customizations including Business Rules, UI Pages, UI Macros, UI Scripts, Script Includes, Client Scripts, workflows, custom tables, reports etc.
  • Prepare technical documentation as specified in customer contracts and as internally required
  • Support the development and growth of the services delivered by ClinkIT
  • Deliver projects on customer premise or remotely as required.
  • Enhance customer knowledge in IT Operations Management
  • Drive the continuous improvements of our implementation methodology and service offerings based on client experiences

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